EFFECTIVE 27th August 2022

Welcome to DesignandProsper.co (Site). This Site is owned and operated by Design and Prosper Pty Limited (referred to in these terms as “Design and Prosper Pty Limited”, “we”, “us”, and “our”).

These terms of use (“Terms”) are to be read alongside the general terms and conditions (“General Terms”) on our Site. That is, all of the General Terms are also applicable to the aspects of our Site covered under these Terms.

Please take the time to read the Terms that apply to your use and enjoyment of our courses, coaching programs, and other digital products (“Courses”), accessible via our Site and our social media channels. These Terms together with the General Terms and our Privacy Policy apply to all Site visitors, subscribers, customers, and all other users of the Site (“user”, “you” and “your”). 

Where there are discrepancies between the Terms and the General Terms, the Terms shall prevail to the extent of the inconsistency as they relate to our Courses.

By accessing and using this Site, our social media channels and any other materials made available to you or provided to you on this Site, whether made available for purchase or not, you are taken to accept our Terms.

By using the Site, accessing or purchasing any products or services, you warrant that you: are over 18 years of age and have the legal capacity to enter into a legally binding contract; have read and accepted these Terms; and will comply with these Terms.

We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms before use and periodically throughout your use of our Site and services. If at any time you choose not to accept these Terms, you should not use this Site.

By remaining on this Site and your continued use of this Site is deemed acceptance of any modifications or amendment of these Terms. You may also accept these terms where you click “Agree” or “Accept” or “Buy” or “Book” or other similarly worded click options made available to you during your use of the Site. If you are uncertain about the Terms or anything else on our Site, please do not hesitate to contact us before completing any purchase.

The Site, products and services contain intellectual property owned by us and/or by third parties that license the content to us (“Third-Party Licensed Intellectual Property”), including, without limitation, trademarks, copyrights, proprietary information, designs, patents and other intellectual property rights, as well as the business name, logo, images. all designs, text, videos, audio files, graphics, other files, and software (“Content”). Your use of the Site, the products and/or the services and access to any Content does not grant or transfer any rights, title or interest to you in relation to this Site, the products and/or the services or the content.

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever the Site, the products and/or services or the Content, our Intellectual Property and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products and services, and Content, without refund, if you are found to be violating these Terms.

Where you download or purchase our digital products (including checklists, guides, ebooks, workbooks, video or audio content) (Digital Products) (Courses) you are granted a non-exclusive, non-transferable, limited licence to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without Our express written consent. We reserve the right, in our sole discretion, to accept or refuse to provide the products and/or services to you at any time for any reason.
Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.

Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way, endorse, control or approve of and nor are we responsible for the content on those websites. It’s up to you to decide if those websites and their content work for you, and we recommend that you investigate and do your homework to find that out.

These Terms also include our Privacy Policy which sets out how we use your personal information, which can be accessed here.  By using this Site, you consent to the processing described in the Privacy Policy and warrant that all data provided by you is accurate.

To place orders and access some features of this site or our products, you may have to register an account. This means you’ll have to give us accurate information including your name, your business name, address, a valid email address and telephone number and you must be at least 18 years old. You warrant that any information you provide during the account set up process is accurate and correct at the time you provide the information and that you’ll update information should there be any changes to the information provided. You will be solely responsible for the activity and/or liability that occurs on your account (including orders placed on your account) so you agree to keep your account password confidential and secure. Your password is only known to you and may be changed at any time.
We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law or where your conduct impacts our reputation.

You agree to provide accurate, current and complete information about yourself as requested or directed on the Site, and to promptly update this information to maintain its accuracy. We have the right to suspend or terminate your access if we suspect that such information is inaccurate or incomplete. 

Your selected Course commences when your application has been accepted by Us and You pay the price as displayed on our Site and in accordance with these Terms. We may review and approve or deny your application at our sole discretion. Your selected Course continues until terminated in accordance with these Terms.

You may sign up for the applicable Course using the online application form located on our Site. You will need to make an account in order to access the selected Course. You are solely responsible for maintaining the security of this account by protecting your password and account information and maintaining the accuracy of the information provided in this account.

You will pay us the fees in full upfront or by instalment payments (if applicable) over the term of the Course selected by electronic funds to an account nominated by us or by any other method nominated by us, and on or before the date that the fees become due.

The fees are non-refundable except as required by law or at our sole discretion. We do not provide refunds simply because your situation has changed or you have changed your mind, except as set out below.

The google worksheets, and InDesign templates included in the content are incredibly valuable to your success.  Print them out and work through them but do not share them with another party. To do so is in clear violation of these terms and conditions. You may share your completed course work with a trusted advisor or partner, but distributing course content is grounds for legal action.

You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. This is in specific regard to Video content, which is not intended for download, screen recording, duplication, or use outside of the Kajabi platform. Doing so will lead to revocation of your access to the Kajabi platform and possible further legal action.

Upon purchase of a downloadable product from this Site, you will receive an email with a link to complete the purchase of your product including, where applicable, a direct download for your product.

Products may be available on this Site without a need to purchase or download them. You agree and accept full responsibility and risk for downloading and using these products. You agree that you will indemnify and hold harmless Design and Prosper Pty Limited and all our related entities and personnel, against liability for any harm or loss caused by the downloading and use of these products.

You agree that it is your responsibility to ensure that you have the appropriate programs and hardware available to access and use the downloadable products and that this is not a reason for which we can offer a refund.

Due to the nature of Digital Products, any orders received and processed by us for Digital Products available to be purchased online have a strict no refund policy. Where we send the wrong Digital Product we will send you the correct Digital Product and where the link provided to download is not working, we will send you the Digital Product direct or via a revised link at no extra cost.

All prices are as advertised on the Site and are inclusive of any Australian Goods and Services Tax (GST) (as applicable). The prices indicated on the Site may change at any time without advance notice to you. If you’ve purchased our products or services, it will be charged at the price in force at the time a customer’s order is validated.

We reserve the right at any time to modify or discontinue the product or service without notice at any time. We shall not be liable to you, or to a third party for any modification, price change, suspension or discontinuance of the product or service.

We may from time to time provide discounted products and/or services. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Discount codes and/or vouchers cannot be used in conjunction with any other offer or promotion.

We offer visitors who want to purchase from our Site the option to pay for the products and/or services by credit card or such other method of payment as notified by us from time to time. You acknowledge and agree to make timely and full payments to us for the products and/or services purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to the products.

Payments may be made as set out on our Site and must be made upfront unless it is specifically stated that you may pay in instalments. If you choose to pay in instalments, you consent to your chosen payment method being charged in accordance with the instalment payment plan as set out on the Site. You warrant that these payment details are correct and that you have the required authority or permission to allow us to make these charges.

The Academy: Within 14 days of course start date, if work has been completed and you do not feel that you have received value, AND you can prove that you have done the work and watched the lessons.

Should you wish to request a refund for The Academy please email team@designandprosper.co outlining the reasons for your refund request within 14 days of the course start date.

We will inform you within 14 days of receipt of your request whether a refund is applicable. Where we have determined that a refund is due, we will organise prompt payment via our payment provider. Where a refund has been agreed, all access to the Course will cease and you must immediately cease using any material provided to you as part of the Course and destroy any copies of such material.
There are strictly no refunds after 14 days.

Refunds are offered only where required under Australian Consumer Law, at our sole discretion, or otherwise in accordance with the information provided on the Site or in these terms and conditions.

Where there are requirements or criteria to be able to receive a refund, the decision regarding this refund remains in our sole discretion. All refunds are discretionary as determined by Kristine Lubinski and Donna Pinter or members of their team.

Digital Products: Due to the nature of Digital Products—where you have immediate access upon purchase, any orders received and processed by us have a strict no refund and no exchange policy. All sales on digital products are final.

If you have any questions or problems, please let us know by contacting my support team directly: team@designandprosper.co

We may terminate your access to the applicable Course with immediate effect if:
a) You do not pay the Course fees when due;
b) You fail to comply with any of the provisions of these Terms or otherwise breach any undertaking, warranty or obligation under these Terms;
c) engaging in conduct injurious or potentially harmful to our reputation;
d) disclosing confidential information without consent.
e) You fail to conform or abide by our applicable rules, policies or procedures;
f) Your actions are contrary to our interests; or
g) We consider that mutual trust and/or confidence no longer exists.

If we terminate your Course, we may, but are not obliged to, refund any pro-rated balance of the applicable Course fee already paid by you.

Our role is to support and assist you in reaching your goals, we cannot guarantee that undertaking any coaching, participating in any of the Courses will ensure success. Any success you gain will be dependent on your own efforts, commitment, motivation and intent to follow through. Under no circumstances, can we guarantee a particular result, whether financial or otherwise. You acknowledge and agree that results may differ from person to person. Each person’s individual success is completely dependent on their background, dedication, drive and motivation to succeed as well as many other additional factors. You acknowledge and agree that when you purchase any of the Courses or participate in any Courses, that results may vary as there are too many variables to guarantee success. Any client reviews, statements or examples advertised or available on our Site or via any content we communicate with you (including any newsletter, social media or other advertising), are merely examples of what can be possible.

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through this Site, including but not limited to any consent you provide to receive communications from us solely through electronic transmission. You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means using an electronic device such as your mobile phone, tablet, desktop, laptop or any other device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

Our Site may have articles and content that is of a general nature and is not intended to constitute or replace professional advice for individual or specific situations and does not take into account your specific needs or circumstances. The information contained on the Site is not a substitute for obtaining advice specific to your circumstances from a qualified professional. We do not accept responsibility for determining whether our products and/or services are appropriate for you, We reserve the right to deny service and refund the cost of that product and/or service for any reason including where we believe that the product and/or service would be dangerous or would not be appropriate for you, or we believe that further professional advice should be sought.

We do our best to ensure that the colours of any products are accurately displayed, please note, that on occasion the colour on our Site may seem different, depending on the device you use this can be for a number of reasons which are outside of our reasonable control, and may not accurately reflect the colour of the product.

By referencing or referring to anything on our Site including products or services, programs, courses, any processes or other information, this does not constitute or imply our endorsement, sponsorship or recommendation in any way.

We always appreciate interaction on our social media channels and feedback about our Site, products and services, as it helps us to improve our Site and our products and services. Through the use of this Site, you may be invited to submit a review. You can also comment on our blog or other parts of our Site or interact with us via our social media channels. We love to hear from you! 

Where you do decide to submit such feedback or comments, you warrant that: you are the sole author and owner of the intellectual property and any other rights in that content (or have the right to use that content with appropriate consents and permissions); you permit us to post or otherwise use that feedback on our social media or other channels; you waive any and all existing and future moral rights (as defined in the Copyright Act 1968 (Cth)) in the content you provide us; the content does not violate these Terms; and you are at least 18 years old.

We reserve the right to remove a review or comment if such review or comment contains: libelous or otherwise unlawful, abusive or obscene material; attacks our employees or another contributor; contains material that discloses your personal information; or is unrelated to the post or content to which you have reviewed or commented on.

Our Site and social media channels may feature user reviews of the products and/or services as well as blogs by guest bloggers, these reviews and content of the guest blogs in no way represent the views or opinions of Design and Prosper Pty Limited or its owners, shareholders, employees or others, but are the sole product of its creator. We disclaim all liability with respect to any content submitted by the user or guest blogger.

We may from time to time run competitions through this Site and/or through our social media channels. Your participation in those competitions is subject to these Terms and any terms and conditions that are specific to each competition.

On our Site, we present real-life examples and insights of other people’s experiences for illustration purposes only and any results personally achieved are due to the individuals themselves. These testimonials show users what can be possible but are not intended to represent or guarantee that any current or future users of our programs, courses, products and/or services will achieve the same or similar results.

In addition to any other prohibitions, you must not, under any circumstances use the Site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, or state regulations, rules, laws, or local ordinances; attempt to change, remove, deface, hack or otherwise interfere with this Site or any material or content displayed on the Site; hack into any aspect of the Service, corrupt data, or annoy other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Site.

This Site is provided on an “as is” and “as available” basis and to the fullest extent permitted by law we make no representations or warranties about our Site and/or the products or services including that: they are suitable, reliable, complete, secure, accurate or fit for any particular purpose; access will be free of any harmful components (including viruses) or other code that is harmful or may assist in causing harm; or there is no possibility of failure to store communications or other data.

During your selected Course, we will provide you with certain entitlements, in our sole discretion, that may include but are not limited to video, audio, Google worksheets, ebooks, and lessons. You consent to receive electronic communication including by email, SMS or announcement, including but not limited to communications for the Courses of or marketing purposes.

You are granted access to the selected Courses until such time as these Terms are terminated or the selected Course is taken down. If the selected Course is taken down, we will provide you with [30] days’ notice.

During your selected Course, you may also be invited to participate in our online group. In order to be admitted and retain access to the online group, you will be required to comply with the online group rules, including the rules provided by the platform which hosts the group. If you breach the online group rules, your access will be revoked and depending on the severity of your breach of the rules, your Course may also be cancelled. We reserve the right to cease this group with [7] days’ notice.

We are committed to providing a high standard of service. If you have any concerns or are dissatisfied with the service you have received and wish to raise a complaint, then please submit your complaint through our Contact Us Form, which can be accessed designandprosper.co/contact.

Any complaint submitted in accordance with the terms set out above must include the following information at a minimum:
- Your name;
- the email address you used to apply for the Course;
- details of your concern or complaint;
- details of what you would like us to do to resolve the matter; and 
- copies of any relevant correspondence.

We will provide you with an acknowledgement of your complaint within 3 business days of receipt. We will aim to resolve your complaint within 14 business days of receipt. If we are unable to address the complaint within 14 business days, we will write to you to explain what is happening with your complaint.

To the fullest extent permitted by applicable laws, in no event are we, any of our subsidiaries, or any of their shareholders, directors, officers, employees or licensors responsible for any losses and expenses, however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and /or our products or services, your inability to access our Site, interruption or outage of our Site or the fact that content on our Site or in our services is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).
To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from any loss, liability, claim, or demand, (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of this Site in violation of these Terms and/or arising from a breach of these Terms and/or any breach of your representations and warranties set out in these Terms or your breach of any law or the rights of a third party.

Where you have selected to enter into a further agreement, relationship or contract with us beyond this Site, including by purchasing products or services which require this, we will issue you with Additional Terms. These Additional Terms together with these Terms will form the agreement between the parties (Agreement).

The agreement constituted between us by your use of the Site may be terminated: where you breach any provision of these Terms; or at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Site.

If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms will remain in full force and effect.
We have the right to discontinue this Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

We are permitted to assign, transfer and subcontract our rights and/or obligations under these Terms without any notification or consent required. However, you are not permitted to assign, transfer or subcontract your rights and/or obligations under these Terms.
The Terms (together with our Privacy Policy, Additional Terms and disclaimers) contained on this Site constitute the entire understanding and agreement between us and you concerning your use of this Site, and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, with respect to this Site and your use of this Site.

All Terms shall be construed in accordance with and governed in all respects by the laws of the State of New South Wales, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost-effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the exclusive jurisdiction of the courts of the State of New South Wales, Australia.